Frequently Asked Questions

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Our Brand & Network Benefits

What is Nimey Auto Group?

Nimey Auto Group is the local, family-owned parent organization that unites four distinct dealership locations across Upstate New York: Den Kelly GMC, Den Kelly Chevrolet, Matt Nimey GMC, and New Generation Cars. We serve as a trusted regional auto group, ensuring that no matter which of our individual stores you visit, you receive an excellent standard of honesty, fair pricing, and deep community commitment.

How do I know which Nimey Auto Group store is right for my needs?

We intentionally design our dealerships to specialize in distinct customer needs so you always get the right vehicle for your lifestyle:

• Visit Den Kelly GMC or Den Kelly Chevrolet in Hamilton for premium, convenience-focused family SUVs and excellent Madison County neighborhood care.
• Visit Matt Nimey GMC in Boonville if you need a heavy-duty work truck, plow vehicle, or live in the rugged North Country / Fort Drum region.
• Visit New Generation Cars in Utica for the area’s premier selection of highly affordable, high-volume pre-owned vehicles.

Can I view vehicles from all locations through the Nimey Auto Group network?

Yes. Our overarching brand network allows you to seamlessly explore our total regional inventory, giving you access to an unparalleled variety of new and pre-owned choices across Central NY, the North Country, and the Mohawk Valley.

What regional areas does Nimey Auto Group cover?

Our active regional footprint focuses heavily across Upstate New York, specifically serving Utica, Rome, Hamilton, Boonville, and the Syracuse area. Because we are firmly rooted in NY State, our inventory selections are tailored explicitly for the climates, terrain, and lifestyles of local drivers.

If I buy a vehicle at one Nimey location, can I get it serviced at a different Nimey service center?

Yes, you can utilize any of our regional service centers for vehicle maintenance. While each location specializes in certain types of vehicles (like heavy-duty trucks in Boonville or family SUVs in Hamilton), all of our shops share the same commitment to reliable repairs and customer safety.

What happens if the exact vehicle I want is at the Boonville store but I live in Hamilton? Can it be transferred?

Yes! Because all of our stores operate under the Nimey Auto Group umbrella, we can coordinate inventory logistics between locations to make viewing and purchasing your preferred vehicle as convenient as possible.

How does Nimey Auto Group ensure vehicle quality across all its locations?

Whether it is a brand-new vehicle arriving from the manufacturer or a pre-owned car traded in by a neighbor, every vehicle is subjected to safety and functional verification by our certified automotive technicians before it is listed for sale.

Regional Operations & Vehicle Care

What is the best way to get a prompt answer from any Nimey Auto Group team?

While we fully support online forms and chat functions on all five of our websites, a direct phone call remains our primary and preferred method of contact. Calling allows our local team members to give you immediate, personalized assistance regarding vehicle availability, financing, or service bookings.

Does Nimey Auto Group sell vehicles to out-of-state buyers?

While we can accommodate special circumstances, our core operations, digital tools, and community services are focused entirely on New York State drivers. Our priority is taking care of the communities, roads, and families right here in our own backyard.

How do your dealerships prepare vehicles for the harsh Upstate New York climate before delivery?

Before you drive a vehicle off any of our lots, we ensure it is fully prepped for local conditions. This includes verifying fluid levels, installing fresh wiper blades, testing battery cold-cranking amps, and ensuring tires meet safe tread depth requirements for regional weather.

Who do I contact if I have a general question about financing options across the entire auto group?

You can call any of our individual dealership finance offices directly to get answers. Our finance coordinators have access to our entire group’s network of lenders and can assist you with pre-approvals, credit evaluations, or trade-in questions over the phone.

How do your service departments handle vehicle recalls?

For our franchise locations (Den Kelly GMC, Den Kelly Chevrolet, and Matt Nimey GMC), we can perform official OEM recall repairs using certified factory parts. If a recall is issued for your vehicle, give our respective service lines a call, and we will check parts availability and schedule your repair at no cost to you.